Chapter 7: SWOT Analysis
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Strengths
· Variety of choices
· Colorful
· Customizing is available for special events.
· Unique designs on the candies.
· The first rock candy in Malaysia.
· The only candies that are made live in front customers.
· Handmade candies.
Weaknesses
· Still very new in Malaysia confectionery market.
· Lack of outlets.
· Workers are not friendly.
· Restricted choices on packaging.
· Lack of promotions and advertising campaign.
Less media coverageOpportunities
· Consumers are more likely to discover new stuff.
· Strategic location in famous shopping mall.
· Development of different types of packaging for customers.
· Has been features in many famous blog.
Threats
· Price of sugar is not stable and sometimes there are rumours that the market is lack of sugar.
· Heath conscious consumers might find them too sweet.
· Competition from other more popular confectionery like chocolates.
Chapter 8: Strategic Target Audience
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8.1 – Proposed Primary Target Audience
8.1.1 Demographics
· Age : 16 to 28 years old
· Gender : Male and female
· Education : High school and above
· Occupation :Students to Working adults
· Income Range : RM500 – RM 4500
· Race & Ethnicity : All Races
· Geographical location : Urban
8.1.2 Psychographics
· Perception : Customers who love sweets
· Learning : Friends, Passing by the shops, Get it as presents
· Motivation & needs : Can get them as gifts on special occasion.
Customize according to customers’ needs.
· Attitude & Personality : Willing to try new things and have fun.
· Lifestyle : Modern and fun.
8.2 – Proposed Secondary Target Audience
8.2.1 Demographics
· Age : 30 to 40 years old
· Gender : Male and female
· Education : High school and above
· Occupation :Working adults
· Income Range : RM1000– RM 4500
· Race & Ethnicity : All Races
· Geographical location : Urban
8.2.2 Psychographics
· Perception : Gifts and wedding favors
· Learning : Other country, presents from friends
· Motivation & needs : As their wedding favors.
Something memorable for corporate events.
· Attitude & Personality : Willing to try new things and have fun.
· Lifestyle : Modern and Outgoing.